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Signing in and your account

Use "Forgot password" on the sign-in page to get a reset link by email. If you are asked for a code, it is sent to your phone or email, or comes from your authenticator app if you turned on two-step sign-in. Never share these codes with anyone, including people saying they are from us.

Read more: Signing in and your account

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Help assistant

Answers come from our own help pages. For anything else, a person replies on WhatsApp or email.

Talk to a person: WhatsApp, email or the contact form.