About us

Netwave Store is an international online marketplace, founded in Ghana. Businesses from many countries sell here, and buyers pay by card or Mobile Money. We started it because too many people pay online and receive nothing, and that should not happen.

The store is built and run by TechVissionGH, a web design and digital services company in Accra.

Credits: country information from GeoLite2 data by MaxMind (maxmind.com).

How we keep you safe

• You choose how to pay. Choose escrow: you pay through Netwave Store, and if your order does not arrive as described you get your money back. Or, where the shop offers it, pay the shop directly or pay on delivery after you check the item.
• Prices are honest: a crossed-out "old price" only shows when the item really sold at that price, for at least a week, in the last 90 days.
• Sellers who pass our identity check (a Ghana Card, or a passport or national ID for sellers who are not Ghanaian, plus a selfie) carry a Verified badge. Registered companies that pass our business check also show a Registered business badge.
• Payout accounts are locked, so nobody can redirect a seller's money.
• If something goes wrong, report it on your order and our team looks into it.

What the badges mean

• No badge: anyone can open a shop for free. The shop has not been checked yet, so read its details and reviews, and consider paying with escrow.
• Verified: we checked the seller's identity with an official ID (Ghana Card, passport or national ID card) and a selfie. It does not mean we checked every product.
• Registered business: as well as the identity check, we checked the company's business registration.
• Licence checked: for pharmacies only. We checked the premises licence and the pharmacist on the Pharmacy Council register.
• Verified shipper: a freight, shop and ship, forwarding or customs clearing company. We checked the owner's identity and the company's business registration before it could appear. Agree prices, weights and delivery times in writing before you send money or goods.
• Verified rider: a local delivery rider whose ID, and licence and vehicle papers where needed, we checked. Rider deliveries are available in Ghana for now.

Badges are only shown after the check is complete, and are removed if a seller is suspended. ID photos, selfies and documents are never shown publicly; only authorised staff can open them.

For sellers

Sellers get a free online shop, buyers in Ghana and in any country they choose to deliver to, and payouts to a locked Mobile Money or bank account. Anyone in any country can start selling. Sellers outside Ghana, and sellers who are not Ghanaian, verify their identity before their shop opens. Buyers can pay with escrow, pay shops directly, or pay on delivery where the shop offers it. Learn more about selling.